Commitment to Clean
As we welcome you to Grand Asoke Residences Sukumvit 19 Bangkok, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and room operations, our Grand Asoke Residence Cleanliness Council is redefining our cleaning and safety standards. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates.
Best Rate Guarantee
Our Best Rate Guarantee is one of the best. It assures that you’ll always get the best rate available when you book directly with us. Our promotions are available on our site or on our social media platforms. For more information on our Thai resident rates and long stay offers, please contact us directly.
Travel with Confidence
Flexible Cancellation
We want you to plan your travel with confidence. We know that things happen unexpectedly, and you may need to adjust your plans. That’s why we offer flexible cancellation options to give you reassurance when booking your next stay with us.
Best Prices Guarantee
Best Price Guarantee” applies if the following cumulative conditions are met:
you have reserved a room (room only or with breakfast included) directly through an hotel.
a confirmation number has been issued to confirm this booking,
and within 24 hours following confirmation of your booking sent by email or the confirmation of your booking by telephone, and no later than 48 hours before the planned date of arrival at the hotel:
you find, for the same hotel, for the same date(s), the same length of stay, at the same rate conditions (i.e. refundable or non-refundable, prepayment and deposit requirements, room only or with breakfast included, booking cancellation and change condition), the same type of room (identical category, size, beds, view or location) and the same number of people in the room,
a room offered at a lower public price and available for booking, this price being calculated in an identical manner, on the same basis as the total cost of the stay with the same inclusions (taxes, VAT, services),
on the website, mobile website or third-party application (“Third-party booking channel”)
In the event of an Eligible Booking, confirmed by hotel under the terms and conditions stipulated herein, hotel shall apply the Third-Party Booking Channel price and will offer you an additional reduction on the Third-Party Booking Channel price on the total cost of the booked accommodation of 10%
For example:
if the reserved rate under an Eligible Booking on the Hotel channel is 100 euros,
and the rate given on the Third-Party Booking Channel is 80 euros,
then the final rate applied by hotel pursuant to the “Best Price Guarantee” will be 72 euros (80 – 10%)
Our Safety Measures
We have introduced intensified hygiene & prevention measures to ensure your safety. SHA Extra Plus label verified by Thailand Safety & Health Administration represents our new elevated cleanliness protocols and standards and provides assurance that these standards have been met in our hotels.
- Sanitizer provided in key public areas (front desk, elevators, restaurants, etc.)
- Reinforced cleaning program in public areas with frequent disinfection of all high touch areas.
- Strengthened room cleaning protocols including extra disinfection of high touch room and bathroom areas.
- Social distancing enforced in all common areas.
